JOB DESCRIPTION

WorkBC Case Manager – This position is closed.


Community Futures Boundary has an office in Grand Forks. At times outreach to the West  Boundary could be required and all employees may be required to provide services across the  region. Mileage and reimbursements will be applicable for work performed in the West Boundary.  Hours and days of work may fluctuate to meet client volume and activities.  


Position: Work BC Case Manager
Location: Grand Forks, BC
Department: Case Managed Services
Posting Closed: This position is now closed.
Start Date: Immediate
Days/Hours of Work: Monday – Friday, 8:30 am – 4:30 pm Tuesdays 9:30 am-5:30 pm (35 hrs/week)

Company: 

Located in the beautiful Boundary Region, Community Futures Boundary (CFB) is a community-based not-for-profit corporation offering targeted support to entrepreneurs, local businesses, and job seekers. Our team members are passionate about growth, innovation, and collaboration, and we constantly strive to improve and better ourselves so that we can better support our clients. If you have a growth mindset and can see yourself thriving in this role, you are a great fit for our team. Check us out on our website at https://boundarycf.com/.

Job Summary:  

Case Managers are a plethora of information assisting job seekers in a journey of discovery, confidence, tips, and tools that lead to rewarding employment. You bring empathy and challenge to the client relationship being resourceful and knowledgeable to the many supports, programs, partners, and community resources that make up a well-rounded journey to meaningful employment. You empower people! 

As a case manager, you appreciate the importance of data collection and reporting aligning with a client’s journey. This role involves direct client services with people of all backgrounds and diversities, skills in financial evaluation, conflict resolution and negotiation, time management, and organization. Case Managers maintain a high degree of confidentiality, plan and organize strategically, handle ambiguity and resolve challenges. If this pulls at your passion and skills, we want to hear from you.

Education & Experience: 

  • Post-secondary certificate, degree, or diploma – ask us, you might be surprised what we consider relevant training!
  • CCDP and previous WorkBC experience an asset
  • Experience working with diverse client populations including multi-barriered clients, people with disabilities, those living with trauma, etc
  • Critical thinker with problem solving skills
  • Experience in completing client assessments using various tools and processes, as well as interpreting externally completed specialized assessments
  • Ability to cope with difficult situations with skills in conflict resolution and de escalation
  • Strong computer skills including MS Office Suite and complex reporting software

Benefits and Compensation: 

  • Our Biggest benefit is our people so we invest in them through Professional/Career Development plans
  • A diverse and inclusive environment
  • Competitive wages, Paid Sick, Wellness benefit
  • RRSP matching program and comprehensive group benefits

Application Process: 

This position is closed. Applications are no longer being accepted. 


All employees of Community Futures Boundary work with information, processes, or data that  must be kept confidential in order to protect the interest of the client, program funders and the  corporation. To ensure confidentiality, employees are expected to refer to CFB’s Policies and  Procedures Manual, and WorkBC specific policies. Submission of a criminal record check completed by the RCMP is a mandatory condition of employment.