Job Posting

Quality Assurance Manager

Employer Name: 
BZAM Management Inc.
Job Location: 
Midway, BC

Reporting to the Chief Compliance Officer and other senior level management, the Quality Assurance Manager is the Quality Assurance Person (QAP) within the licensed site. The QAP is responsible for the verification and validation of quality assurance, ensuring that cannabis products produced meet the organization’s objectives for quality, safety, regulatory and customer expectations in accordance with the Cannabis Act and relevant regulations. The QAP will advise on, establish and monitor Quality Management Systems and coordinate activities to meet production process and product quality standards.

Required Responsibilities as per Cannabis Regulations:

  • Function as QAP to support the RP or ARP in matters relating to Good Production Practices (GPP) and Record Keeping compliance during Health Canada inspections;
  • Review and approve methods and procedures pertaining to GPP within the licensed site;
  • Investigate complaints regarding quality of cannabis production and ensure immediate corrective action when necessary; take corrective and preventative measures;
  • Ensure cannabis quality meets standards prior to release for sale;
  • Submit, secure and maintain a valid security clearance;

Job Scope Responsibilities:

  • Manage the licensed site’s Quality Assurance Department. (QA Specialists, QA Associates) and lead in developing, reviewing, and maintaining SOPs & Quality Management Programs and projects to ensure GPP compliance under the Cannabis Act/Regulations. Work cross-departmentally to implement SOPs (i.e. Operations, Regulatory, Security);
  • Develop training programs around SOPs pertaining to GPP and Record Keeping Compliance; Collaborate training programs with Human Resources and assess training gaps continuously;
  • Oversee and develop a pest control program and ensure pest control procedures are authorized under the Pest Control Products Act or the Cannabis Act;
  • Create quality control programs/systems for cannabis storage;
  • Develop programs around GPP & Record Keeping Methods for sanitation of premises, equipment, cleanliness, hygienic behaviour of personnel, and facility maintenance;
  • Establish and maintain record keeping systems and ensure employee adherence to proper documentation practices;
  • Conduct testing on each lot or batch of cannabis prior to release for sale; ensure testing is conducted using validated methods, investigating deviations and out of spec results;
  • Collaborate with Regulatory and Security Departments to develop and perform internal audits regularly to determine quality assurance compliance according to Cannabis Regulations;
  • Perform analysis of reports and production data to identify trends and recommend updates or changes to quality standards and procedures when necessary; and
  • Maintain current knowledge of best practices for the provisions of the Cannabis Act and Cannabis Regulations that apply to the license holder.
Specific Skills Required: 


  • Degree in Chemistry, Biology, Pharmacology or Food Science, obtained or recognized by a Canadian University;
  • 5+ years’ senior management experience in Quality Assurance/Control in a production environment;
  • Preferred knowledge of plant chemistry, extraction and formulation systems, and chromatographic techniques;
  • Recent criminal record check completed (required prior to hiring);
  • Solid ERP, MS Office Suite, Adobe Pro, G-Suite and additional technical proficiency; and
  • Valid security clearance (ACMPR or Cannabis Regulations).


  • You Are FOCUSED, DETAIL ORIENTED, ORGANIZED AND METHODICAL. Nothing gets by you and you are a master at time management.
  • You Are an EXCEPTIONAL LEADER with developed management and coaching skills, a strong sense of integrity and work ethic.
  • You are a CLEAR COMMUNICATOR capable of speaking professionally, clearly and concisely.
  • You are a RESEARCH GURU, proficient in researching and retaining complicated compliance knowledge.



  • Proven knowledge and experience in the stated responsibilities of the position (i.e. Food, Pharma, NHP);
  • Previous experience as a stand-alone QA/QC resource having direct responsibility for determining strategic objectives to meet quality with given resources and carry out tactical execution.
  • Preferred experience with cGMP, GAP, GLP, HACCP, ISO and FDA; and
  • Preferred experience with design inspection methods, fabrication and production of medical cannabis.

Experience: Quality Assurance: 5 years (Required)

Education: Bachelor's Degree (Required)

Licence: ACMPR/Cannabis Regulations Security Clearance (Preferred)

Terms of Employment: 
Full time


Posting Will Expire: 
Saturday, November 2, 2019
Company Information: 
BZAM is as awesome as it sounds! We are an integrated cannabis company whose mission and brand stand for quality and integrity. Our commitment to excellence, service and employee satisfaction is demonstrated in our agile and strategic approach to market entry and investment in our people. As an emerging company in a rapid growth industry, BZAM’s innovative and accomplished leadership team is the cornerstone of our business and portfolio development.
How to Apply
Application Procedure: 

Apply online

BZAM is an Equal Employment Opportunity employer that values the strength of diversity within the workplace.All qualified applicants, regardless of race, colour, religion, gender, sexual orientation, marital status, gender identity or expression, nationality, age, disability or veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

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